Job Description

WHAT YOU WILL BE DOING:
You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.

Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.

• Responsible for bookings with 8+ rooms on peak
• Confirm and review function details with clients prior to arrival
• Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business
• Meet quarterly and annual sales revenue goals
• Thrive within established booking parameters to negotiate new business
• Maintain growth of existing accounts
• Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office
• Obtain rooming list details and request deposits where applicable
• Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied
• Maintain positive relationships with all guests, vendors, colleagues and global sales network
• Solicit group and banquet business through action plan execution
• Participate in customer and promotional events within the hotel and trade related organizations
• Maintain accounts, contact, activity and business details within the appropriate PMS applications
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Any other tasks that may be assigned

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• University/College degree and/or experience in a related discipline preferred
• Strong interpersonal and problem solving abilities
• 1+ year experience as a Sales Manager in a similar sized luxury hotel
• Guest focused with a passion for service excellence
• Works well under pressure in a fast paced and constantly changing environment
• Ability to multi-task
• Strong selling skills to include negotiation and the closing process
• Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred
• Excellent written and verbal interpersonal and communication skills
• Ability to work independently and prioritize responsibilities

Additional Information

WHAT IS IN IT FOR YOU:

• Position Salary: $60K, bonus eligible.
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Comprehensive Benefit Package which offers:
  • Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.