LinkedIn is seeking a motivated, talented User Experience Design
Researcher to join us. LinkedIn offers a research climate that
encourages a wide range of methods and approaches to explore and
understand our large suite of products. Our team is responsible for
research that feeds the design, strategy and development of all products
and services, covering both consumer (LinkedIn.com, mobile applications,
subscriptions) and enterprise (talent, marketing, and sales solutions).
The team is in both San Francisco and Sunnyvale, and location is
flexible.
As a User Experience Researcher, you will drive the complete research
process and collaborate closely with cross-functional counterparts in
Product Management, Design, Marketing, and Engineering to influence key
strategy and execution decisions. Your research will be instrumental in
defining the next-generation of LinkedIn products, as you spearhead a
human-centered decision-making process, and develop the most useful and
usable product experiences for a global audience.
Responsibilities
- Partner with design, product, and marketing colleagues to understand
business needs and design appropriate research studies to generate
focused insights.
- Design and conduct user research studies, including surveys,
in-depth interviews, field studies, focus groups, and
concept/prototype testing.
- Foster collaboration with designers, product managers, marketers and
sales to translate insights into actionable recommendations that
inform execution.
- Work in partnership with other researchers and organizations within
LinkedIn (e.g., data analytics) to create comprehensive and
coordinated research strategies that triangulate data from different
sources/methods to develop recommendations.
- Cleverly deliver research findings with strong recommendations.
Basic Qualifications
- 2+ years of experience in user or design research.
- Degree in Psychology, Cognitive Science, Human Factors,
Anthropology, Human-Computer Interaction, Design, a related field –
or equivalent experience.
Preferred Qualifications
- A passion for observing behavior and synthesizing insights into
product design.
- The ability to quickly tailor and design effective, appropriate
research approaches within constraints.
- Working knowledge of secondary research methods, including desk
research, market research firms and other vendors.
- Self-motivated and execution-oriented. Ability to execute at a high
level of quality in a fast-paced, complex environment.
- Ability to create compelling presentations and confidently convey
insights through storytelling.
- Deep understanding of LinkedIn’s products, and a point of view
about them.
- Familiarity with quantitative methods preferred.
- Excellent sense of humor, flexible by nature, comfortable
with ambiguity.