vFairs is a leading virtual events platform, empowering organizations worldwide to host engaging and impactful virtual conferences, trade shows, and job fairs. With a focus on delivering exceptional user experiences and innovative solutions, vFairs has established itself as a trusted partner in the virtual events space. We are committed to continuous improvement and customer satisfaction, making us a preferred choice for businesses seeking to connect with audiences in a digital-first world.

Position Overview:

vFairs is seeking a detail-oriented and organized Order Processing Specialist to join our team. In this role, you will be responsible for managing the order processing cycle from start to finish, ensuring accuracy and efficiency in all aspects of the process. Your role will be critical in maintaining smooth operations and delivering high-quality service to our clients.

Key Responsibilities:

Process client orders accurately and efficiently using our order management system.

Verify order details and ensure all information is complete and correct before processing.

Communicate with clients to provide updates on order status, delivery timelines, and resolve any discrepancies.

Coordinate with internal teams, such as sales and customer support, to ensure seamless order fulfillment.

Maintain accurate records of orders, invoices, and client communications.

Monitor order workflows and identify opportunities for process improvements.

Ensure compliance with company policies and industry regulations in all order processing activities.

Assist in managing inventory levels and coordinating with suppliers to meet client demands.

Qualifications:

High school diploma or equivalent; an associate's or bachelor's degree is preferred.

Previous experience in order processing, customer service, or a related field.

Proficiency with order management software and Microsoft Office Suite.

Strong attention to detail and organizational skills.

Excellent communication skills, both written and verbal.

Ability to work independently and as part of a collaborative team.

Strong problem-solving skills and the ability to manage multiple tasks simultaneously.

Experience in the technology or events industry is a plus.