Daniel Lee

Location

New Haven, CT
Potomac, MD
Education
    Yale University
    August 2024 - May 2026
    expected degree
    MBA
    major
    Business Administration
    UNIVERSITY OF VIRGINIA MCINTIRE SCHOOL OF COMMERCE
Work Experience
    ACCENTURE FEDERAL SERVICES
    Strategy Consultant ServiceNow
    Arlington, VA, US
    January 2024 - present
    company
    ACCENTURE FEDERAL SERVICES
    title
    Strategy Consultant ServiceNow
    overview
    - Directed agile workflows and sprints as a Scrum Master for an 8-member Operations and Maintenance team - Created and executed the product roadmap for 3 internal features that redesigned the user interface to streamline the account creation processes resulting in the increased user adoption by 4000+ new users - Improved user experience for 300,000+ users with 100+ system updates in travel forms and dashboards that addressed - Coordinated with stakeholders including government regulators, UX designers, software engineers, and customer
    ServiceNow
    Strategy and Consulting Senior Analyst
    January 2022 - present
    ServiceNow
    Strategy and Consulting Analyst
    January 2021 - December 2022
    TRUEALGAE
    Market Researcher Part Time
    Washington, DC, US
    January 2018 - December 2019
Skills
Acquisition ProcessesAgile MethodologyAgricultureAnalytical ThinkingArtificial IntelligenceBusiness AnalysisChatbotsConsultingCooking SkillsCoordination SkillsCustomer ServiceDashboardsData SecurityFront End Software DevelopmentHTMLHuman CapitalHuman-Computer InteractionJIRAKnowledge of FinanceLogistics OperationsMaintenanceMaster of Business Administration (MBA)MentoringMobile Application SoftwareNegotiation SkillsParks and Gardens MaintenancePerformance ManagementPower BIProblem SolvingProduct TestingProject ManagementPython (Programming Language)QA TestingReceptivityResearch and DevelopmentResearch SkillsScrum MethodologySecurity PoliciesServicenowService QualitySkiingSnowboardSQL DatabasesStakeholder ManagementStreamlineTableau (Software)TeachingTeam WorkingTechnology RoadmapsTraining DocumentationUsage AnalysisUser AdoptionUser ExperienceUser PersonaUser Requirements DocumentsUser StoriesWater SportsWorkflows