- Client referals to the attorney if necessary, and scheduling court cases, hearings and attorney client meetings, meditation, depositions, and assisting with billing, and claims for negotiation
- Introduced PC's/ PNC's to firm provided information and knowledge to client in reference to the services offered by the firm
- Signed as many as 4 -6 cases daily, monthly goal about 45- 50 case monthly
- High conversion rate of 85% with assisting clients with signing FA
- Assisting clients with scheduling medical appointments, using CPT codes and primary, and secondary billing of insurance
- Customer referral using LOP, And NOR documents to said PCP, or Physician
M
Molina Health Care
Medical Member Service Specialist CM
Houston, TX, US
December 2019 - January 2021
G
Getix Medical Health
Billing Coordinator Specialist AP/AR
Sugar Land, TX, US
February 2016 - November 2019
G
Guss
Intake Specialist Case Manager
Downtown, TX, US
December 2014 - May 2017
Skills
Accounting ControlAdaptabilityAdministrative OperationsAdobeBilling ProcessesBudgeting SkillsCase ManagementCash Register OperationCertified Medical AssistantChiropracticsClinical WorksConsultingContinuing Legal EducationConversion MarketingCoordination SkillsCPT CodingCriminal CodesCrisis ManagementCustomer ServiceData Entry SkillsDiplomacy SkillsEconomyEmployee OnboardingEndearing and CharismaticEstablishing TrustEthicsExplanation of Benefits (EOB)FriendlinessHealth CareHealth Insurance Portability and Accountability Act ComplianceInsurance Claim ProcessingInsurance Management and AftercareInterpersonal SkillsKnowledge of LawsLegal ServicesMediationMedicaidMedical Necessity DoctrineMedical PracticesMedical RecordsMedical TestsMedicareMicrosoft ExcelMicrosoft OfficeNegotiation SkillsOccupational Safety and HealthPatient Health QuestionnairesPersonal Health RecordsProblem SolvingProgress ReportsReceptivityRegulatory ComplianceSafety PrinciplesSalesSchedulingSelf MotivationService DeliverySoftware SystemsSuccess Driven PersonTeam WorkingTelephone SkillsTreatment Plans