Giovanni Hermiz
Location
El Cajon, CA
San Diego, CA
Education
U
University of San Diego
May 2020 - June 2022
degree
Master's
major
Cyber Security Systems
P
Point Loma Nazarene University
C
Cuyamaca College
Work Experience
T
T-Mobile, I shadowed RF engineers and our IT department
Mobile Expert
January 2014 - present
company
T-Mobile, I shadowed RF engineers and our IT department
title
Mobile Expert
overview
- Originally beginning in sales, I quickly specialized in customer care. I conducted trainings that improved overall customer experience while exceeding metrics and goals for my district. While working for T-Mobile, I shadowed RF engineers and our IT department, while pursuing my education. Other roles included hiring of new employees and running the overall operations at the store-level and district involvement
G
Geico
Claims Representative
January 2013 - December 2014
S
Sprint
Mobile Repair Manager
January 2010 - December 2013
Skills
Languages
ArabicEnglish