Jamie Cheng

Bachelor's

Business and Technology Management

Psychology

SRAX

BUSINESS OPERATIONS MANAGER

• Enhanced the operational procedures, systems and principles in the areas of information flow and management reporting • Collected feedback from app users and created product requirements and scheduled it for bi-weekly feature enhancement sprints • Identified detailed inconsistencies and provided regular performance insights and tools to crossfunctional teams, continuously • working together to coordinate a consistent pipeline of marketing collateral assets and consumer facing messages • Focused on app user growth and used multiple user acquisition strategies to achieve our goal of 10,000 users in a month