Jessica Guamuch
Location
Fayetteville, NC
Kenansville, NC
Education
F
Fayetteville Technical Community College
August 2021 - December 2024
degree
Associate's
major
Human Resources
J
James Kenan High School
Work Experience
S
Staples
TSA Customer Service Representative
Wilmington, NC, US
June 2023 - present
company
Staples
title
TSA Customer Service Representative
overview
- Greet all customers and provide a professional and welcoming experience
- Verify customer identity, scan required documents into database system, take passport photos
- Complete customer fingerprint images, biometric, data capture processes, and paperwork
- Engage, present products, and solutions that drives sales with our customer's needs in mind
- Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment
- Be flexible to perform other duties as assigned in the store
L
Liberty Tax
Receptionist/Tax Prep Assistant
Warsaw, NC, US
February 2023 - April 2023
S
Swift Air
Flight Attendant
January 2022 - January 2023
A
American Eagle Outfitters
Brand Ambassador
Fayetteville, NC, US
February 2021 - October 2021
R
Riverside Seafood
Waitress
Fayetteville, NC, US
January 2018 - July 2021
Skills
Languages
EnglishSpanish
Skills
Ability to MultitaskAdaptabilityAviationBiometricsBrand ManagementBusiness AdministrationCalendar ManagementCommunication SkillsConfidentialityCustomer SatisfactionCustomer ServiceDatabasesData CollectionFirst Aid and PreparednessFlight SafetyFriendlinessHousekeeping SkillsHuman ResourcesIncome TaxKnowledge of Emergency ProceduresKnowledge of FingerprintingKnowledge of HospitalityMaintenanceMedical EmergenciesMicrosoft OfficeProblem SolvingProfessional AttitudeProject Portfolio ManagementQuality ManagementRestaurant OperationRetail CommerceSafety PrinciplesSalesSeafoodSeat BeltsTax ReturnTelephone Skills