I am passionate about understanding human behavior alongside leveraging business strategies to drive success and efficiency.
Location
Denver, CO
Sacramento, CA
Education
U
University of Colorado Denver
August 2021 - December 2024
degree
Bachelor's
majors
Business Administration
Psychology
Work Experience
C
ClearChoice Dental Implant Centers
Prospective Patient Support Representative
February 2021 - October 2023
company
ClearChoice Dental Implant Centers
title
Prospective Patient Support Representative
overview
Handled inbound and outbound calls to provide encouragement and support for prospective patients to obtain dental treatment and goals
Accurately documented concise notes reflecting each patient’s story and inputted into SalesForce
Educated prospective patients on dental implants and services distinctive to ClearChoice
Tailored communication style to different audiences
Conflict de-escalation and resolution