Kelsi Trotter

Bachelor's

Public Relations

Michael Kors

Sales Associate

• Responded to telephone inquiries by providing quality service to customers and associates. • Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. • Pioneered new accounts and maintained a strong, growing customer base. • Thoroughly learned the company's product offerings and contributed to an increase in monthly sales.