Kristina Soboleva

Location

Oklahoma City, OK
Vorkuta, Russia
Education
    University of Oklahoma Norman Campus
    August 2023 - May 2025
    expected degree
    MBA
    majors
    Business Administration
    Finance
    Management Information Systems
    SAINT PETERSBURG STATE UNIVERSITY
    PUSHKIN LENINGRAD STATE UNIVERSITY
Work Experience
    muffintech GmbH
    Product Manager, Operations
    Berlin, DE-BE, DE
    February 2023 - August 2023
    company
    muffintech GmbH
    title
    Product Manager, Operations
    overview
    - February 2023 - August 2023 - Designed and built a comprehensive CRM system (utilizing ClickUp & HubSpot) to analyze 22,000+ customer chats, leading to a notable 64% surge in customer engagement and satisfaction through the successful implementation of a conversation - AI chatbot and integrated CRM system - Reduced the average claims processing time from 9 days to 3.5 days, resulting in an 84% improvement, and contributed to tech-driven process flow optimizations - Conducted comprehensive market research on ETF investments, financing options, and insurance products, resulting in a - 15% increase in product awareness within six months
    Avers Group Germany GmbH
    Senior Product Consultant
    RU
    February 2022 - August 2023
    Project Manager
    February 2022 - January 2023
    Product Consultant
    September 2019 - January 2022
Fun Fact

While I didn't have a tame bear, as my country's stereotype claims, I did have a tame owl.

Passion

I use technology to address my passion for reducing poverty and promoting equal education.By creating digital platforms for skill development,connecting underserved communities, and implementing data-driven policies, I empower individuals, bridging the gap for a more inclusive and equitable society.

Skills
Languages
ChineseCzechEnglishFrenchGermanHindiRussianUkrainian
Volunteer
    YPFP (Young Professionals in Foreign Policy)
    November 2021 - November 2022
    Crushing the Barriers Incorporated
    December 2019 - present
    AIESEC Czech Republic
    March 2020 - July 2020
Leadership
    DRJUG e.V.
    Project Manager
    April 2023 - present
    Investment Club
    Investment Associate
    September 2023 - present
Hobbies
Zumba
Origami
Hiking/Backpacking
Videos
    Я? Во Франкфурте? Какими судьбами?
    March 2022
    Познакомимся поближе? Понаблюдаем за долматинцем? Посмотрим на мой то ли чудо-сад, то ли чудо-огород? О моих рабочих буднях и не только 💥