- Equipment Ordering Application
- This PEGA application allows employees to order computer equipment (desktops, laptops, servers, printers, etc.) with multiple items and various quantities at the same order. All orders must be approved by different managers based on the amount. Employees should be able to order multiple items at the same
- Create a Data Type for assets (i.e., Dell Inspiron 4300), including name, description, price and inventory, and any other properties
- Create a page list (field group list) to represent the line items
- Configure an ordering screen to displays the page list in a repeating table so users can add rows to order multiple products
- Use Declare Expressions to calculate line Total and Grand Total
- Utilize authority matrix with a decision table to route to the necessary approvers, Create a
- Work Queue for Accounting to route to
- Update inventory using activity. Send an email to the employee using properties informing them of whether it has been rejected or not
- Financial Services Application
- Enables customers to begin a balance transfer from a financial institute website. Customers can choose from several balance transfer options. All cases are then routed to a Customer Service Representative
- CSR), who approves or rejects the transfer. After the transfer is approved or rejected, customers receive
- Create a Submit request process, where customers navigate between the three Collect
- Create Data Object store information about available offers such as Title, Description, Interest
- Create Search duplicate cases step to identify potential duplicate applications, use account type as a basic condition, first name and last name as weighted conditions
- Queue cases to CSR to perform approve the transfer or identify a reason for the rejection
- Automated e-mail correspondence to provide dynamic customer confirmation messages with relevant property-sourced information