Matt Mobley


Location

Seattle, WA
Education
    Moorpark College
    June 2011 - June 2014
    degree
    Bachelor's
    major
    Behavioral Sciences
Work Experience
    Kalles Group
    Manager AND Senior Learning Experience Designer Instructional Designer
    Seattle, WA, US
    November 2019 - present
    company
    Kalles Group
    title
    Manager AND Senior Learning Experience Designer Instructional Designer
    overview
    - Managed a team of 5 (BAs, Technical Trainers, and Instructional Designers), achieving 100% team satisfaction and year-over-year growth - Implemented a blended learning approach, utilizing the ADDIE lifecycle to reach 2,286 of 2,500 staff (91%) through various training - Conducted needs assessments to identify knowledge gaps, collaborating with technical teams to develop training materials and documentation that integrate technology and best practices - Implemented AI, cybersecurity, and onboarding campaigns, improving staff knowledge and boosting confidence by 80 - Created and sustained a Community of Practice with 1,650 members (66% of the company), providing global users with training - Led a Document Management pilot project for 75 staff, executives, and sponsors across 5 teams in 4 countries, achieving 100 - Led a successful AI product launch event at Seattle HQ, managing 20 volunteers and a $15,000 budget. The event featured 8 interactive - Created engaging visual learning assets for 3,000-5,000 staff across 250 retail stores globally, partnering with stakeholders and SMEs to develop and refine content, and collaborated with global teams for translation - Designed and implemented cybersecurity learning campaigns which helped to reduce cyber risks by 15 - Developed and sustained a champion community of practice of 350 global staff
    Community Health Plan of Washington
    Learning AND Development Specialist
    Seattle, WA, US
    September 2018 - November 2019
    Amazon
    Customer Account Specialist IMDB
    Santa Monica, CA, US
    July 2017 - August 2018
    Amazon
    Global Site Trainer AWS
    Seattle, WA, US
    December 2016 - July 2017
    Amazon
    Technical Customer Account Agent AWS
    Seattle, WA, US
    June 2016 - December 2016
    See 1 More
Skills
Adobe CaptivateAdobe IllustratorAdobe Photoshop LightroomAdobe Premiere ProAdult EducationAmazon Web ServicesApple ProductsArtificial IntelligenceAuthoring SoftwareBehavioral MedicineBehavioural ScienceBlended LearningBudgeting SkillsBusiness Performance ManagementBusiness Process ImprovementCamtasia StudioCarrying out AssessmentsCommunication SkillsCommunity HealthComputer SecurityCurriculum DevelopmentCustomer Relationship ManagementCustomer SatisfactionData ScienceDocument Management SystemsElearningEmployee OnboardingEmployee RetentionEntertainment IndustryHealth PoliciesInnovationInstructional DesignInternal DocumentationIT Risk ManagementKnowledge of CampaignsKnowledge of EducationLeadershipLearning TheoryManaged CareMentoringMultimediaPassionatePilot ExperimentProduct PlanningProgram ManagementProject ManagementQuality ManagementRetail CommerceSalesSelf MotivationStakeholder ManagementTeam ManagementTeam WorkingTraining Activities