Manager AND Senior Learning Experience Designer Instructional Designer
Seattle, WA, US
November 2019 - present
company
Kalles Group
title
Manager AND Senior Learning Experience Designer Instructional Designer
overview
- Managed a team of 5 (BAs, Technical Trainers, and Instructional Designers), achieving 100% team satisfaction and year-over-year growth
- Implemented a blended learning approach, utilizing the ADDIE lifecycle to reach 2,286 of 2,500 staff (91%) through various training
- Conducted needs assessments to identify knowledge gaps, collaborating with technical teams to develop training materials and documentation that integrate technology and best practices
- Implemented AI, cybersecurity, and onboarding campaigns, improving staff knowledge and boosting confidence by 80
- Created and sustained a Community of Practice with 1,650 members (66% of the company), providing global users with training
- Led a Document Management pilot project for 75 staff, executives, and sponsors across 5 teams in 4 countries, achieving 100
- Led a successful AI product launch event at Seattle HQ, managing 20 volunteers and a $15,000 budget. The event featured 8 interactive
- Created engaging visual learning assets for 3,000-5,000 staff across 250 retail stores globally, partnering with stakeholders and SMEs to develop and refine content, and collaborated with global teams for translation
- Designed and implemented cybersecurity learning campaigns which helped to reduce cyber risks by 15
- Developed and sustained a champion community of practice of 350 global staff