Muhammad Sonko
About Me
I'm a computer science major and statistics minor, looking for an internship entry-level programming, data analysis.
Location
Galesburg, IL
New York City, NY
Education
K
Knox College
September 2019 - September 2023
degree
Bachelor's
majors
Computer Science
Data Science
Statistics
Work Experience
K
Knox College
Technical Support Assistant
Galesburg, IL, United States, 61402
March 2021 - May 2023
company
Knox College
title
Technical Support Assistant
overview
Analyzed user support data to identify common issues and streamline troubleshooting procedures.
Developed training materials for new hires, effectively communicating technical support policies and procedures.
Streamlined campus event tech setups, ensuring efficiency and attention to detail.
Maintained and troubleshoot computer hardware and software issues, demonstrating problem-solving and analytical thinking abilities.
Fun Fact
I travel for 10 hours to run for 6 minutes.
Passion
My passion for data science lies in its potential to unlock hidden patterns and translate raw information into actionable insights, empowering data-driven decision-making that creates real-world impact.
Skills
Technical skills
Data AnalysisDatabasesData CleansingData Manipulation LanguagesData MiningData PresentationData SecurityData StructuresData VisualizationMachine LearningPowerbiProgramming LanguagesR (Programming Language)SpreadsheetsSQLStatistical Hypothesis TestingSurvey Data CollectionTableau
Skills
Business Analysis, Data Analysis, Requirement Analysis,Requirement GatheringBusiness Intelligence and Data WarehousesData ScienceData StructuresPredictive ModellingStatistical Data Analysis
Volunteer
K
Kleine Center for Community Service
June 2021 - June 2021
Hobbies
Football
Running
Road Biking
Hiking