Rachel Harris
Location
Memphis, TN
Moscow, TN
Education
I
ITT Technical Institute-Cordova
August 2009 - April 2011
degree
Associate's
majors
Information Technology (IT)
Network Systems Administration
C
Computer Networking Systems ITT Technical Institute
Work Experience
C
City of Memphis
Sys Admin II Microsoft 365
Memphis, TN, US
November 2022 - May 2023
company
City of Memphis
title
Sys Admin II Microsoft 365
overview
- Developing, maintaining, and supporting the technical infrastructure (hardware, database, and system software components) for the City including patch management, Azure group policies, Microsoft 365, DB (Oracle, SQL), Linux, VMware, SIEMs, data loss prevention, data encryption, data retention policies, backups and disaster recovery
- Incident, Change & Problem Management in ServiceNow
- Microsoft 365 and Exchange Server hybrid administration, licensing, and migrations via PowerShell
- Assisted with coordination and execution of user provisioning and general maintenance activities such as workflows, aggregation, provisioning, and reconciliation rules in Oracle and authentication rules in Okta
- Performing account and access management in Okta
P
PeaceHealth
Cybersecurity Engineer
January 2022 - November 2022
H
Hilton Worldwide Headquarters
Office 365 AND Azure Cloud Engineer
Memphis, TN, US
April 2019 - April 2021
F
FedEx
Microsoft 365 AND Azure Cloud Engineer
Collierville, TN, US
December 2017 - October 2018
C
Campbell Clinic Orthopedics
System Administrator
Germantown, TN, US
November 2017 - December 2017
See 4 More
Skills
Acceptance TestingAccess NetworkActive DirectoryActive Directory Federation ServicesAdaptabilityAdministrative OperationsAirwatchAnalytical ThinkingApache CordovaApple IOSApple Mac SystemsApplication Programming Interfaces (APIs)Applied ScienceAuditing SkillsAutomationAzure Active DirectoryBackup DevicesBitLocker Drive EncryptionBlueprintingBMC Remedy Action Request SystemBusiness PartnershipsBusiness RequirementsChatbotsCiscoCisco AnyconnectCisco Certified Network AssociateCisco IOSCisco WebExCitrix SystemsCitrix XenAppCloud ComputingCloud EngineeringCode Division Multiple AccessCommunication SkillsComputer Networking SystemsComputer SecurityConfiguration ManagementConfiguration Management DatabasesCoordination SkillsCritical ThinkingCryptographyCustomer SatisfactionCustomer SupportCustom ReportsCyberarkDashboardsData AnalysisDatabasesData RetentionDecision Making SkillsDiagnostic SkillsDisaster RecoveryDisbursementDomain Name System (DNS)Dynamic Host Configuration ProtocolElectrical SwitchesElectromagnetic CompatibilityElectronic DiscoveryElectronicsEmployee RetentionFast Healthcare Interoperability ResourcesFile System PermissionsFile Transfer Protocol (FTP)File Transfer Protocol (FTP) SSL ExtensionFiling SkillsFiltrationFirewalls (Computer Science)FirmwareFortinetFunctional DesignFuzz TestingGoToMeetingGovernanceGroup PolicyHardware TestingHard Work and DedicationHealth Insurance Portability and Accountability Act ComplianceHealth Level Seven InternationalHelp DeskHypervisorIBM System IIdentity and Access ManagementImagingInformation Leak PreventionInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)Infrastructure as a Service (IaaS)Infrastructure ManagementInnovationIntegration TestsInternet Information Services (IIS)Internet Protocol Security (IP SEC)InteroperabilityInventory Management SoftwareIP AddressingISO 9000Issue Tracking SystemsJabberJSONJuniperKanbanKnowledge BasesKnowledge of HygieneKnowledge of StatisticsLeadershipLightweight Directory Access Protocols (LDAP)LinuxLoansMacintosh ComputersMainframesMaintenanceMalwareMcAfee VirusScanMedical EmergenciesMetricsMicrosoft AccessMicrosoft AzureMicrosoft Certified ProfessionalMicrosoft Exchange ServerMicrosoft OfficeMicrosoft SharePointMicrosoft SQL ServerMicrosoft TeamsMicrosoft VisioMicrosoft Visual StudioMicrosoft WindowsMobile Application SoftwareMobile Device ManagementMonitoring of SystemsMulti-Factor AuthenticationNational Institute of Standards and TechnologyNegotiation of ContractsNessusNetwork AdministrationNetwork ConnectionsNetworking SkillsNetwork Planning and DesignNetwork RoutersNetwork SecurityNetwork ServerNetwork SwitchesOAuthOktaOnline MeetingsOpen Systems Interconnection (OSI)OpenVPNOperational SystemsOptical Fiber CablingOracle ApplicationsOrthopaedicsPCI Data Security StandardsPerformance MonitorPerseverancePing (Networking Utility)Platform as a Service (PAAS)Power BIPrintingPrioritization of RequirementsPrivileged Access ManagementProblem SolvingProduction SystemsProfessional ResponsibilityPublic Key InfrastructureQuality ManagementReliabilityRemote File SharingResearch SkillsReturn on InvestmentRobotics Design and ProductionRoutingRSA (Cryptosystem)Safety PrinciplesSailPointSarbanes-Oxley Act (SOX) ComplianceSchedulingScriptingScrum MethodologySecurity AdministrationSecurity Assertion Markup Language (SAML)Security Information and Event ManagementSecurity PoliciesSecurity SystemsSelf MotivationServer AdministrationService-Level AgreementServicenowServicing and Car MechanicsShared Vision PlanningSimple Mail Transfer ProtocolsSimple Network Management ProtocolsSkype for BusinessSoftware ApplicationsSoftware Requirements AnalysisSoftware SafetySolaris (Operating System)SolarWinds (Software)Solution ArchitectureSonicwallSQL DatabasesStakeholder ManagementStandard Operating ProceduresStatic Program AnalysisStock ControlSurveysSymantecSync (Unix)System AvailabilitySystem Center Configuration ManagerSystem SafetySystems ArchitectureSystems DesignSystems EngineeringSystem SoftwareTablet ComputersTAFIMTCP/IPTeam WorkingTechnical SupportTelephone SkillsTelepresenceTesting SkillsTest PlanningTraining ActivitiesTransmission Control Protocol (TCP)Transport Layer SecurityUnified MessagingUnixUsability TestingUser AccountsUser AdministrationUser AuthenticationUser Provisioning SoftwareVirtual Local Area NetworksVirtual Private Networks (VPN)VmwareVMware ESX ServersVMware VSphereVoIPVulnerabilityWeb ContentWikisWindows PowerShellWindows ServersWireless Access PointWireless CommunicationsWireless NetworksWorkflowsWorkstationsWsus