Facilitated regular meetings discussing the efficiencies standardized verbiage in reporting metrics to managers.
• Integrated feedback compiled standardized verbiage through familiarized terminology and correspondence from managers.
• Authored technical and operational manuals for future development of productivity reports and advised and advised on
future reporting from base Excel sheet through reporting software.
• Explored and identified areas of weakness and strengths in Microsoft 365 as well as authored a simplified guide and
recommendations for getting started in Microsoft 365.
• Projected future development of productivity guide using artificial intelligence such as Copilot noting current limitations and
stipulations for assistance in future reporting.
• Proposed cybersecurity solutions through email filtering software such as Barracuda, Mimecast and Proofpoint through
recommended software packages to bolster security.
T
TeleBright Software Corporation
Client Account Manager
Rockville, MD, United States, 20857
June 2019 - October 2021
T
TeleBright Software Corporation
Data Entry Specialist
Rockville, MD, United States, 20857
June 2018 - August 2018
Fun Fact
Throughout high school I had participated in a pre-professional level acting program and received the Eagle Scout Award.