chetan bhatnagar

Location

Irvine, CA
Education
    Texas A & M University-Commerce
    August 2002 - June 2004
    degree
    Master's
    major
    Computer Science
Work Experience
    Service Titan
    Senior Director Head of Enterprise Applications
    December 2020 - May 2024
    company
    Service Titan
    title
    Senior Director Head of Enterprise Applications
    overview
    - Operational Efficiency & Innovation: Managed an annual operating and capital budget for business applications and data, optimizing investments in tools, staffing, and development resources.Enhanced operational efficiency - RevOps Transformation: Led the transformation of GTM applications, revamping the RevOps tech stack - Salesforce CRM Management: Implemented Salesforce CPQ, improving ACV/CMRR and NDR reporting by - 15 - Finance System Migration: Migrated from Sage Intacct to Workday ERP -Core financials, procurement, HCM - Payroll,treasury and integrated with Adaptive for budgeting and planning. Integrated with Salesforce CPQ and Billing, streamlining the Quote to Cash process and reducing errors by 30 - Managed the application portfolio lifecycle, including incident, change, and release management, to ensure high - M&A Integration: Developed a playbook for M&A readiness, ensuring seamless integration and operational - Managed a team of 35+ and drove the strategy for setting up offshore teams in Armenia and India to optimize - Cost Reduction: Consolidated vendors and optimized offshore application support, reducing expenses by 10
    Service Titan
    Senior Director Corporate Systems Insight AND Architecture
    March 2018 - December 2020
    S age Software
    Director Business Application Data and Integration
    October 2015 - February 2018
    Business Systems
    Manager
    November 2009 - September 2015
Skills
Accounts PayableAdaptabilityAgile MethodologyAmazon RedshiftApplication Lifecycle ManagementApplication Portfolio ManagementArchitectureAsset ManagementAuditing SkillsAutomationBig DataBilling ProcessesBudgeting SkillsBusiness DevelopmentBusiness EfficiencyBusiness IntelligenceBusiness PartnershipsBusiness ProcessesBusiness Process ImprovementBusiness SoftwareBusiness SystemsBusiness TransformationCapital BudgetingCloud ComputingCloud IntegrationCloud Platform SystemComputer Network OperationsConfidentialityConfigure, Price, QuoteConfluenceContinuous IntegrationCost ReductionCustomer Relationship ManagementData AnalysisData ArchitectureData GovernanceData IntegrationData SecurityData VisualizationDecision Making SkillsDomoEnterprise Resource PlanningEnterprise Software ApplicationsFinancial SystemsGeolocationGovernanceHuman ResourcesHuman Resources Information System (HRIS)Informatica CloudInformation SystemsInformation TechnologyInformation Technology OperationsInfrastructure ManagementInnovationIT General Controls (ITGC)IT ManagementJIRAKnowledge of FinanceLeadershipMarketingMarketing CloudMarketoMergers and AcquisitionsMicrosoft AzureMiddlewareMoney InvestmentsMulesoftNetsuiteNetwork SecurityOffshore WorkOperating ExpensesOperational ReportingOrganization DevelopmentPayroll ManagementPower BIProcurement ManagementProfessional ResponsibilityQlikviewReducing ExpensesRelease ManagementReliability of SystemsRestful APIsSafety PrinciplesSage AccountingSalesSalesforce.ComSAP ApplicationsSAP CRMSAP ERPSAP HANASAP NetWeaver Business WarehouseSarbanes-Oxley Act (SOX) ComplianceSelf MotivationService DeliverySimple Object Access Protocol (SOAP)SnowflakeStakeholder ManagementStock ControlStrategic AlignmentStrategic ManagementStrategic ThinkingStrategies of PricingStreamlineSystem MigrationTableau (Software)Team BuildingTeam WorkingTechnical SupportTechnology StrategiesTools for ReportingUser AdoptionUser ExperienceWi-Fi TechnologyWorkdayZuora
Gigs / Freelance
    CustomerCity
    Board Memember