katherine cardenas

Bachelor's

Healthcare Management

LCMC health Touro Infirmary

Patient Access Representative

• Schedule patients for services with appropriate provider ensuring accuracy and timeliness. • Register patients by entering accurate demographic, financial class and insurance information • Resolve work queue errors in an accurate and timely fashion • Promote a customer centered experience by performing all functions in a warm and courteous manner • Schedule and reschedule appointments for patients as needed • Collect payments at point of service for both copayments and residual payment